This Coaching Consultation Agreement ("Agreement") is entered into by and between Jess Callahan, ("Coach") and [Client's Name], ("Client") on [Date].

1. Services Provided:
• One coaching consultation call to last up to one hour in duration 
• One follow up email with at least three key messages, and a roadmap outlining next steps in Client’s response
2. Terms and Conditions:
• The fee for this service is non-refundable. 
• The Client is responsible for initiating the scheduling of the coaching call. 
• The call can be rescheduled with at least 24 hours notice (before the time of the scheduled call). Any need to reschedule within 24 hours of the call will be considered a cancellation. 
• The key messages and response suggestions will be based on information provided by the Client. These are suggestions and it is up to the Client to discern which elements to implement.
• These suggestions are intended to counterbalance a situation that has the potential to negatively impact the Client’s reputation and/or business. Coach makes no guarantee on the impact of communications strategy and/or plan. 
• Audio and email support is available Monday through Friday. Individual audio messages should be limited to five minutes each in order to provide the Coach with adequate time to listen, evaluate, and respond. Coach will make every attempt to respond within one business day of receiving any audio or email messages. 
• All information provided during the consultation and in the marketing plan is based on the Coach's education, training, and experience.
• The Client acknowledges that they should use their best judgment when incorporating any information or advice into their business plan.
• Any additional services beyond the scope of this Agreement will require a separate agreement and fee.
3. Confidentiality:
• Both parties agree to keep all information shared during the consultation and course confidential, unless required by law.
• All materials, including but not limited to, templates, resources, courses, workbooks, and tools developed by Jess Callahan coaching are for exclusive use by the Client. Under no circumstances should these materials be shared, including login information to course materials. 
4. Payment:
• The Client agrees to pay the full fee for the services as outlined in this Agreement upon signing.
5. Governing Law:
• This Agreement shall be governed by the laws of Pennsylvania.
6. Entire Agreement:
• This Agreement constitutes the entire understanding between the Coach and the Client and supersedes all prior agreements and understandings, whether written or oral.

By acknowledging receipt of these terms as you complete your purchase, both parties acknowledge and agree to the terms and conditions outlined in this Agreement.

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